High Demand & Heatwave Update

As the weather heats up across Australia, with heatwaves already hitting some regions, we’ve been experiencing an incredible surge in orders.

Our team is working around the clock to pack and ship everything as quickly as possible, but please note there may be slight delays in dispatch during this busy period.

At CapyCool, our team prides ourselves on fast dispatch and delivering coolness across Australia in the quickest way possible. We know how much it sucks waiting for your cooling relief to arrive - that’s exactly why, from day one, we’ve chosen to fulfil all orders locally here in Australia. Not only does this support local jobs, it also means your order gets to you faster. While we could save money by shipping from overseas, we’ve always believed making customers wait weeks in the heat is just not cool.

Urgent Requests

If you need your products urgently - whether it’s for an upcoming trip, event, or even a medical reason - please reach out to us at info@capycool.co or leave a message on our live chat.

While we can’t guarantee anything, our team will always do whatever possible to accommodate your request and get your order out ASAP.

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Thank you again for your incredible support and patience. Together, we’re making this the coolest Aussie summer ever! -The CapyCool team